FAQs
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Here we have listed some of the frequently added questions. Feel free to find yours! If you’re still feeling stuck, contact us now
Frequently Asked Questions
Please bring your referral, Medicare card, private health insurance details, current medication list, recent blood tests, imaging reports, and any relevant hospital discharge summaries.
Yes, a valid referral from your GP or specialist is required for Medicare rebates and to ensure continuity of care.
Arriving 10–15 minutes early allows time for check‑in, paperwork, and updating your details.
Please notify us at least 24–48 hours in advance so we can offer the appointment to another patient in need.
Your doctor will review your medical history, discuss your symptoms, examine relevant results, and outline a personalised care plan. Additional tests may be arranged if needed.
. Will I need blood tests before my appointment?
Yes, telehealth may be available for suitable follow‑up consultations. Please check with our reception team.
Most consultations take 20–30 minutes, but complex cases may require more time.
Please call us as soon as possible. We will do our best to accommodate you, but delays may require rescheduling.
Yes. For the comfort and wellbeing of all patients, our premises is strictly non‑smoking.
Bulk‑billing may be available for certain appointments or circumstances. Please ask our staff for details.
If you are experiencing severe symptoms or a medical emergency, please call 000 or go to your nearest emergency department.
Do I need to bring a urine specimen for the appointment?
No